Last updated: 21 July 2026

About this policy

Insite Recruitment is a recruitment and labour hire agency based in Joondalup, Western Australia. This policy explains how we collect, hold, use and disclose personal information through this website and in providing our recruitment and labour hire services.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Personal information we collect

The personal information we collect depends on how you deal with us. It may include:

• your name, address, email address, telephone number and other contact details;
• your resume, employment history, qualifications, licences, tickets, clearances, skills and referees;
• your availability, preferred roles, locations, work arrangements and salary or rate expectations;
• information provided in applications, enquiries, interviews and correspondence with us;
• identity, eligibility to work, background check and workplace safety information where relevant;
• job alert preferences and contact preferences; and
• technical information such as your IP address, browser, device type and information collected through cookies.

You may browse the general areas of this website without identifying yourself. If you do not provide information that we reasonably require, we may be unable to respond to your enquiry, assess an application or provide recruitment services.

Sensitive information

Some recruitment processes may involve sensitive information, such as health information, injury history or criminal record information. We collect sensitive information only where it is reasonably necessary for our functions and you consent, or where collection is otherwise permitted or required by law. Please do not provide sensitive information unless we request it or it is directly relevant to the service you are seeking.

How we collect information

We usually collect personal information directly from you when you use this website, apply for a position, register for work, subscribe to job alerts, contact us, attend an interview or otherwise deal with us.

Where lawful and appropriate, we may also collect information from referees, current or former employers, recruitment platforms, publicly available professional profiles, screening providers, our clients and other people or organisations you authorise.

How we use personal information

We may use personal information to:

• respond to enquiries and provide recruitment and labour hire services;
• assess your qualifications, experience, availability and suitability for work;
• match and introduce candidates to suitable clients and opportunities;
• verify information, conduct authorised checks and contact referees;
• manage placements, assignments, workplace requirements and our relationship with you;
• operate, secure, maintain and improve our website and services;
• meet record keeping, safety, insurance and other legal obligations; and
• send relevant job alerts by email or SMS when you have asked for them or agreed as part of applying or registering.

We do not sell or rent personal information.

When we disclose personal information

We may disclose personal information where reasonably necessary to provide our services, including to:

• clients and prospective employers considering you for a role, where you have agreed or the disclosure is reasonably expected as part of the service you requested;
• referees, screening providers, medical or safety providers and other organisations involved in an authorised recruitment process;
• service providers that support our website, hosting, document storage, email, communications, information technology and business operations;
• professional advisers, insurers, auditors and financiers; and
• government agencies, regulators, courts or law enforcement bodies where required or authorised by law.

We require service providers to handle personal information appropriately and only for the services they provide to us.

Overseas handling

Some technology or service providers may store or process information outside Australia. The countries involved can change as providers change their systems. Where Australian privacy law requires it, we take reasonable steps to ensure an overseas recipient handles personal information consistently with applicable privacy requirements. You may contact us for further information about overseas handling relevant to your information.

Job alerts and related contact

If you apply, register for work or sign up for job alerts, we may contact you about suitable vacancies by email or SMS. You can opt out of job alerts at any time through an email unsubscribe link, by replying to an SMS where that option is offered, or by contacting us. We may still contact you about an application or placement you have already started with us.

Cookies and website information

This website may use cookies and similar technologies to support essential functions, remember preferences, understand website use and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some website functions.

Security and retention

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We keep personal information only for as long as reasonably needed for our functions, relationship with you and legal obligations. When information is no longer reasonably required, we take reasonable steps to delete it securely or deidentify it, unless the law requires or permits us to keep it.

Access and correction

You may ask to access personal information we hold about you or request a correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before acting on a request. In some circumstances, the law permits us to refuse access or correction. If that occurs, we will explain the reason where required.

Privacy questions and complaints

If you have a privacy question, concern or complaint, please contact us using the details below. Please provide enough information for us to understand and investigate the matter. We will respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner through www.oaic.gov.au.

Third party websites

This website may link to websites operated by other organisations. We are not responsible for their privacy practices or content. You should review the privacy policy of each website you visit.

Changes to this policy

We may update this policy to reflect changes to our practices, services or legal obligations. The current version will be published on this page with its last updated date.

Contact us

Insite Recruitment
Phone: 08 9306 8800
Email: jobs@insitewa.com.au

You can also send us a message through our Contact page.